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60-Day Home Trial Program

We know you're going to love your Companion 24/7 Experience, but if you're unsure, we completely understand.  That's why Constant Companion is offering Members the opportunity to purchase a Smart Home system without the hassle.  Eligible Members will be able to try Companion 24/7 and accessories if purchased together for 60 days and be able to request a return without being charged a return fee.  If you're not satisfied with your Companion 24/7 experience, just reach out to our support team within 60 days of delivery and we'll pay for the return of your system and provide a full refund.

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Who is eligible for Home Trial?

  • Members purchasing their first Companion 24/7 Smart Home system

  • Members who never done Home Trial, or;

  • Members purchasing Companion 24/7 as a gift for a loved one
     

What is refundable?

  • Smart Home system and accessories purchased together within 60 days

  • Subscription / Membership fees

  • Sales tax

 

How to request a return?

 

Home Trial does not apply to the following:

  • More than one Companion 24/7 system per order

  • Accessories purchased (without a Companion 24/7 system)

 

To learn more about Companion 24/7's return policy, contact us:​

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